How Do Start-Ups Succeed?
The most popular stories often seem to end at the beginning. “…and so Juan and Alice got married.” Did they actually live happily ever after? “He was elected President.” But how did the country do under his rule? “The entrepreneur got her startup funding.” But did the company succeed?Let’s consider that last one. Specifically, what happens to entrepreneurs once they get their money? Everywhere I go – and I have been in Moscow, Libreville (Gabon), and Dublin in the last few weeks – smart people ask how to get companies through the next phase of growth. How can we scale entrepreneurship to the point that it has a measurable and meaningful impact on the economy?
The real impact of both Microsoft and Google is not on their shareholders, or even on the people that they employ directly, but on the millions of people whom they have made more productive. That argues for companies that solve real problems, rather than for yet another photo-sharing app for rich, appealing (to advertisers) people with time on their hands.
It turns out that money is rarely enough – not just that there is not enough of it, but that entrepreneurs need something else. They need advice, contacts, customers, and employees immersed in a culture of effectiveness to succeed. But they also have to create something of real value to have meaningful economic impact in the long term.
The easy, increasingly popular answer is accelerators, incubators, camps, weekends – a host of locations and events to foster the development of startups. But these are just buildings and conferences unless they include people who can help with the software – contacts, customers, and culture. The people in charge, from NGOs to government officials, have great ideas about structures – tax policy, official financing, etc. – while the entrepreneurs themselves are too busy running their companies to find out about these things.
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But this week in Dublin, I found what we need: not policies or theories, but actual living examples. Not far from the fancy hotel at which I was staying, and across from Google’s modish Irish offices, sits a squat old warehouse with a new sign: Startup bootcamp. You enter through a side door, into a cavern full of sawdust and cheap furniture (plus a pool table and a bar, of course).
What makes this place interesting is its sponsor: venerable old IBM. The mission of Startup bootcamp Europe is not to celebrate entrepreneurs, or even to educate them, but to help them scale up to meaningful businesses. Their new products can use IBM’s and other mentors’ contacts with the much broader world, whether for strategic marketing alliances, the power of an IBM endorsement, or, ultimately, an acquisition.
I was invited by Martin Kelly, who represents IBM’s venture arm in Ireland. He introduced me to the manager of the place, Eoghan Jennings, and a bunch of seasoned executives.
There was a three-time entrepreneur, Conor Hanley, co-founder of Bianca Med (recently sold to Resmed), who now has a sleep-monitoring tool and an exciting distribution deal with a large company he can’t yet mention; Jim Joyce, a former sales executive for Schering Plough who is now running Point of Care, which helps clinicians to help patients to manage their own care after they leave hospital; and Johnny Walker, a radiologist whose company operates scanners in the field and interprets them through a network of radiologists worldwide. Currently, Walker’s company, Global Diagnostics, is focused on pre-natal care, but give him time.
These guys are not the “startups”; they are the mentors, carefully solicited by Kelly from within the tightly knit Irish business community. He knew exactly what he was looking for: “In Ireland, we have people from lots of large companies. Joyce, for example, can put a startup in touch with senior management from virtually any pharma company around the world. Hanley knows manufacturing and tech partners. Walker understands how to operate in rural conditions.”
According to Jennings, a former chief financial officer of Xing, Europe’s leading social network, “We spent years trying to persuade people that they had a problem we could solve; now I am working with companies solving problems that people know they have.” And that usually involves more than an Internet solution; it requires distribution channels, production facilities, market education, and the like. Startup bootcamp’s next batch of startups, not coincidentally, will be in the health-care sector.
Each of the mentors can help a startup to go global. Precisely because the Irish market is so small, it’s a good place to find people who know how to expand globally. In Ireland right now, as in so many countries, many large companies are laying off people with experience. Not all of them have the makings of an entrepreneur. But most of them have skills worth sharing, whether it’s how to run a sales meeting, oversee a development project, or manage a database of customers.
And, adds Kelly, “IBM itself can be a huge customer for certain kinds of software or services. For other companies, just the IBM endorsement can be meaningful. Customers don't necessarily have time to do due diligence, but they will trust IBM's recommendation” more than they might trust that of a government-funded incubator.
It may make more sense for a government that wants to build its own tech community to talk to big business than to approach big banks. The best money is not so much “smart” as it is experienced.
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6 comments on "How Do Start-Ups Succeed?"
June 25, 2012 2:36pm
But how does this article help people who aren't in Ireland?!
June 24, 2012 1:20pm
Key word--Value--something needed--wanted--by masses here and overseas-
What is next? Honda ws one. Burlington Industries Textiles--Kayser Roth Apparel. Medical equipment. What can you foresee As a future need?
Clean energy? cheap energy? Food-Housing--Education--Health Care--
Roads?
something will pop up
June 24, 2012 1:15pm
who? 1980-2009 3 Conservative Presidents:
600 budget to 3500
1000 debt to 10,000
surplus to 1400 deficit
Carter 218,000 new jobs per month to 99,000 per month
Initiated our involvement in 10 foreign conflcits
1% gained 281% in after tax income and middle class 25% or less than inflation
Tax Code was Christmas Tree for Rich and Corp.
Today we allow 1000B in exemptions from paying taxes
Enough to cover the deficit
Is there a pay off for it.? In most cases. NO.
June 24, 2012 1:09pm
How can any member of Congress accept that over a ten year span General Electric did this a slam on our governance----just one of many
GENERAL ELECTRIC TAXES PAID 2001-2011
Pretax US Profits---$81.169 Billion
Federal Income Tax Paid---$1,877 Billion
Federal Tax Rate—2.3% average over ten years
received
$11,998 Billion—Refund $33 Million (2002)
$4643 Billion----Refund $651 million(2008)
$2063 Billion----Refund $$649 million(2009)
$3714 Billion---Refund $3027 Billion (2010)
The Tax Code has about 1,000 Billion in Exemptions
Deficit 1300 so we could come close on it
It pays to have 900 in Tax department
A 35% tax rate would have yielded 28.6 Billion
source: GE's 10-K Annual reports
clarence swinney burlington nc
June 24, 2012 1:07pm
When 50% get 87% of income and 50% get 13% it is obvious inequality.
We had Equality 1945 to 1980. Bottom gained more. percentage, than top.
Tax Codes by Reagan and Bush and all Congresses made big difference.
Reagan 60% Tax cut for top 10% was starter
We had 1000 debt. 189% increase under Reagan . 92% uder Bush II.
Congress big part.
June 24, 2012 1:03pm
FIRST CHANGE GLASS STEAGALL BACK.
WE NEED A COUNTY BY COUNTY RESSURRECTION OF BANKING, INVESTMENT AND LOCAL WEALTH NOT WALL STREET ONLY.
LOCALS DEPOSIT. LOCAL BORROW. LOCAL GET RICHER. START NEW LOCAL BUSINESSES THAT CAN GROW.
MULTI NATIONALS MUST STOP. BUY AMERICA MUST START